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The information we collect
We collect information about you when you register as a client, book and attend practice appointments, join our pet healthcare plan, submit job applications and email us. Typically this is your name, address, telephone numbers, email address and information relating to your pet and its medical history, as well as account transactions and history. How we use it
We collect the information in order to communicate with you as a client of our practice, with regard to any matters relating to pet welfare and the processing of fees. We send patient healthcare reminders, newsletters and information on services we offer by email, SMS text and/or post as part of our client care. If you would prefer not to receive this information or newsletters please click here.
We do not share your information with any other companies or individuals for marketing purposes. |
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External Services
It may on occasions be necessary for us to share your pet’s clinical records and your contact details with certain third parties in connection with insurance claims, our pet healthcare plan, veterinary referrals or at your request to another veterinary practice your pet may be attending or registering at.
Website Registration and Contact Forms
Users registering or contacting this website and/or our staff, do so at their own discretion and provide their details at their own risk. All information will be confidential and kept secure. Dormant records are deactivated. Information no longer required will be deleted. We try to make the submission form secure, but submission using these forms is at your own risk. If you are concerned about providing information via the internet, please register or contact us by phone or in person at our practice. Viewing your information and making changes
You have the right to see a copy of the information about you that we hold. Please email or write to us if you would like a copy or to make changes. |
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Web Links
Our website may contain relevant external links. These links are utilised at your own discretion and we cannot accept responsibility for third party websites or their content. Our privacy statement only applies to information collected via our own website.
Social Media
Interactions made with our external social media services that this website and its owners provide, are subject to these services' individual privacy policies. When interacting with these services, we would strongly recommend that you do not include information you regard as personal or private. Privacy Policy Changes
This policy was last updated in May 2018. We will post any changes to policy on this page and highlight these changes until the next update. |
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